Twitter Entirenet Google+ SlideShare LinkedIn Discussion Email
Entirenet Banner

 

What’s your training or support headache?

Training 200 salespeople?

Onboarding 2,000 new employees?

Supporting 2,000,000 customers?

Whatever it is, we’re here to help it go away.

Learning and support content is important. Here’s why:

  • It reduces the need for customer service support calls.
  • It improves your customers’ experience with your company and your brand.
  • It helps your employees work smarter, comply with policy, and deliver a managed and consistent customer experience.

Whether they’re onboarding new employees, connecting a game console, or trying to understand the possible side effects of a new drug, people rely on training and support content to get information and solve a problem. This means more than reading a manual or completing a course: it means getting the information they need and understanding how to use it. At Entirenet, we understand that this distinction is key to the business results you’re trying to achieve.

That information can come in many forms. We can help you decide what information is most important and useful, and how best to deliver to it, so that your audience gets what it needs. As your partner, our team can develop an end-to-end solution to share any kind of knowledge with your clients or employees:

  • Employee and partner training— online, instructor-led, and blended training; roadmaps and job aids; video-based and game-based training; new-hire and product training
  • Product documentation — quick starts, reference manuals, software development kits (SDKs)
  • Knowledge base information — articles, white papers
  • Localized content — over 100 languages
  • And much more!

Give us a call to see how we can help you improve your sales, lower your support costs, and build your brand.